Terms & Conditions
Last updated: 15/09/2025
Welcome to Jewellery Blanks UK (“we”, “our”, “us”). By purchasing from our website, you agree to the following terms and conditions. Please read them carefully.
1. General Information
​We supply jewellery blanks for use in crafting, customisation, and jewellery making.
​These terms apply to all orders placed through our website.
​By placing an order, you confirm you are at least 18 years old or have permission from a parent/guardian.
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​​​​2. Right to Refuse Sales
​We reserve the right to refuse or cancel any order at our discretion.
​Reasons for refusal may include (but are not limited to) suspected fraudulent activity, abusive behaviour, or misuse of our products.
​If payment has already been made for a cancelled order, we will issue a full refund.
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​​​​3. Ring Sizes & Tolerance
​All rings are sized to industry standards; however, due to the manufacturing process, a small variance is possible.
​We allow for a tolerance of up to half a UK size either side of the size ordered.
​This variance is not considered a fault and will not qualify for a return or replacement.
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​​​​4. Orders & Payments
​Orders are only confirmed once payment has been received in full.
​Prices are listed in GBP (£) and may change without notice, but the price at checkout will always be honoured.
​Payment must be made through the methods offered on our website.
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​​​​5. Delivery
​Delivery times are estimates and not guarantees.
​We are not responsible for delays caused by couriers, postal services, or events beyond our control.
​Risk of loss or damage passes to you once the order is delivered.
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​​​​6. Returns & Refunds
Jewellery blanks are considered craft materials and are non-returnable unless faulty.
If you receive a faulty item, you must notify us within 14 days of delivery with full details.
Approved faulty items may be refunded, repaired, or replaced at our discretion.
​We do not accept returns due to customer error, including incorrect size selection.
​​Please see our returns and refunds policy for further information.
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​​​​7. Product Use
​Our blanks are sold as components for crafting and jewellery making.
​We are not responsible for how they are used after sale, including setting, stonework, or customer modifications.
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​​​​8. Intellectual Property
​All designs, images, and content on our website are the intellectual property of Jewellery Blanks UK and may not be copied or reproduced without permission.
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​​​​9. Liability
​We are not liable for indirect, incidental, or consequential damages arising from use of our products.
​Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or anything else that cannot be excluded by law.
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​​​​10. Governing Law
​These terms are governed by the laws of England and Wales.
Any disputes will be resolved in the courts of England and Wales.
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​11. Contact Us
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For any questions about these terms, please contact us:
📧 Email: jewelleryblanks925@gmail.com
Returns & Refunds Policy
Last updated: 15/09/2025
We want you to be confident when purchasing from Jewellery Blanks UK. This policy explains when returns and refunds are accepted for jewellery blanks.
1. General Returns Policy
• Jewellery blanks are supplied as craft components.
• We do not accept returns for unwanted items, change of mind, or incorrect size selection.
• Returns are only accepted if the item is faulty upon arrival.
2. Modified Items
• Once a blank has been altered, filled with resin, engraved, set with stones, or otherwise modified, it is no longer eligible for return.
• This includes items that have been partially worked on, even if not completed.
3. Faulty or Damaged Items
• If your blank arrives damaged or faulty, you must notify us within 14 days of delivery with full details and photographs.
• We will arrange a repair, replacement, or refund at our discretion.
• Any claims made after this period may not be accepted.
4. Accent Stones
• Some blanks may include pre-set accent stones (such as cubic zirconia).
• If a stone is missing or becomes loose upon delivery, this is considered a fault and will be our responsibility to rectify.
• Please notify us within 14 days of receiving your order so we can arrange a suitable solution.
5. Ring Size Tolerance
• Due to the manufacturing process, a tolerance of up to half a UK size either side of the ordered size is allowed.
• This variance is not considered a fault and does not qualify for return or replacement.
6. Returns Process
• Contact us within 14 days of delivery with your order number and details of the fault.
• Provide clear photographs showing the issue.
• We will confirm whether the item qualifies for return and provide instructions.
• Approved returns must be sent back in their original, unused condition.
7. Refunds
• Refunds (where approved) will be processed using the same payment method you used at checkout.
• Please allow up to 10 working days for the refund to appear in your account.
8. Contact Us
If you have any concerns about your order, please contact us:
📧 Email: jewelleryblanksuk925@gmail.com